Lean 5S: Let it shine, let it shine, let it shine! (#56)
This blog will describe the Third “S” in the Lean 5S Visual
Management Event: Shine. It is the third blog of a five-blog series.
Not to brag, but my mom raised a pretty great chef. One of
the most valuable cooking lessons, of which I have applied in other aspects of
my life, was “clean while you cook.” When I was younger, cleaning was not my
favorite past time. Especially when I could make a mess in the kitchen,
according to my dad!
Clean while you cook is the foundation of the third “S,” Shine.
The third “S” focuses on constructing the habit and discipline it takes to
maintain a clear and organized work area throughout the entire day.
Doing so is
critical in the Visual Management of your work environment. How are you
supposed to recognize problems in a disordered work area?
Think of this example; you walk into a grocery store while
you’re on vacation in search of sunscreen, bottled water, and some snacks. Odds
are you haven’t been in that particular grocery store so you aren’t familiar
with the layout. How are you going to find what you need if things are placed
in no particular order or if that store has no signs to let you know where things
are?
The second “S,” Set in Order, focuses on creating an
organized environment to limit the need to search. The third “S,” Shine,
focuses on managing the organized environment on a daily basis. If there is not
a daily management of 5S, the environment will revert back to its old, chaotic
process.
The most difficult aspect of Shine is the discipline behind
it. That discipline must begin with the company’s leaders, through their
example. My favorite example is one where a Plant Manager would walk through the
facility every day to meet with the different plant operators. Every time he saw
trash in an area, he simple picked it up and threw it away. Never once did he
tell anyone else to clean it up; he never reprimanded anyone. He led by
example.
An example that was contagious. Operators saw his habit and
began to pick up trash if they saw it. A new habit was born. Just a few months
after this 5S implementation, the entire facility was changed considerably.
How do you create a habit of 5S? Let us count the ways! Having
a distinct description of the operators cleaning/organizing expectations is a
good start. The easiest way to do this is having a display 5S board in an area
like the employee lounge. Using visual aids and definitions will help create a
clear definition of expectations.
Having the area audited for conformity to 5S Standards.
These audits should produce a score which can be used in team evaluations.
Teams with consistent, good scores should be rewarded. We’ll go into more
detail into that in the fourth blog, Standardize, in this series.
Having an Area Champion. This person should own the change
in their area, make sure it is upheld. These champions should alternate
periodically throughout the business year.
Having a reason. Creating friendly competition between
different areas or facilities will promote a desire to create good and lasting
change. Present winning teams with catered lunch or gift cards to your local
coffee house.
What is your experience with the third phase, “Shine” of the
5S Visual Management Implementation?
About Six Sigma Development Solutions, Inc.
We are Certified as an Accredited
Training Organization with the International Association of Six Sigma
Certification (IASSC)
“The IASSC Accredited Training Organization (ATO)
designation validates Six Sigma Development Solutions, Inc. has demonstrated
adequate management systems, courseware with a high degree of correlation to
the subject matter contained in the IASSC Bodies of Knowledge, delivery schema
consistent with such content and highly qualified instructors.”
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Onsite training is more cost effective than open enrollment training when
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Benefits of Onsite
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